邱挺瑜強調,創業一定會越做越大,隨著版圖的擴張,不可能所有分店沒有統整的CRM系統,而雲端CRM不但可以省去安裝Client端的麻煩,達到即時同步化,只要有網路馬上就可以知道總店以及分店的營運情形!

「一套好用的CRM管理工具可以帶你上天堂!」悅夢床坊負責人邱挺瑜笑笑地說,創業不到兩年的時間,營業額成長兩倍,對邱挺瑜來說CRM的確是服務業最根本的關鍵。

「一套好用的CRM管理工具可以帶你上天堂!」悅夢床坊負責人邱挺瑜笑笑地說,創業不到兩年的時間,營業額成長兩倍,對邱挺瑜來說CRM的確是服務業最根本的關鍵。

實際上,雲端版CRM才是我最理想的生財利器!邱挺瑜強調,創業一定會越做越大,隨著版圖的擴張,不可能所有分店沒有統整的CRM系統,而雲端CRM不但可以省去安裝Client端的麻煩,達到即時同步化,只要有網路馬上就可以知道總店以及分店的營運情形!

「一用就會,不是只有我,連其他員工也相當熟練!」對於叡揚VIdegree這套雲端CRM,邱挺瑜可是讚不絕口,第一,VIdegree畫面活潑、簡單明瞭。第二,VIdegree的彈性客制化功能,客戶標籤隨你定義,「VIP、有潛力、已下訂未出貨、客訴、本月成交...等,都可以非常清楚的標選出來,讓工作更有效率」。第三,搜尋功能隨心用,一搜就到。「所以當我要看所有已出貨的客人名單,打已出貨就可以快速找到,功能實在強大。」

另外價格也是叡揚VIdegree的優勢,一人一年不到兩千元,不用買任何設備,電腦、智慧型手機、平板都適用,對於錢花在刀口上的中小企業來說,真的是佛心價。所以VIdegree讓管理者花費小小的錢,卻擁有最大的自由。並且可根據不同行業別,自定義標籤分類,專屬打造的雲端CRM。

VIdegree完整的來電通知與客戶資訊行銷模式

VIdegree Vital CRM

電商業者 範例站台

Vital CRM 獨特的標籤功能讓您能夠快速地針對不同族群客戶進行分眾行銷,您的節慶折扣活動訊息能大量發送不漏接,並可排程自動發送個人化關懷簡訊給您的客戶,提高回購率!

相關案例

A Model for Creative Teaching: Using VIdegree to Increase In...
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National Taiwan Normal University Professor of Art Lin Da-Long
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Teaching college courses should not be the same as junior and senior high school where standardized textbooks, tests, and answers are used. Especially in regards to art, there should be an even greater emphasis on stimulating creativity and creative thinking. I want my students to surpass me, I want to teach them to catch fish, not sit there and memorize their textbooks," said Professor Lin excitedly. Separating from traditional teaching methods, he has innovatively begun to use VIdegree's cloud based CRM to interact with students, manage courses, and keep records of students' learning process. In the process Professor Lin has seen previously unimaginable results, and the process itself has been the best example of creativity.

專業顧問貼心幫手 工作效率倍數邁升!
專業顧問貼心幫手 工作效率倍數邁升!
顧問服務業
曼哈頓_遊學航家 經營團隊
專業顧問貼心幫手 工作效率倍數邁升!

導入VIdegree愛客戶後,才知道顧客關係管理和雲端化的好處,現在顧問們查詢學生資料更快速,當學生致電詢問,即可快速確認學生資料,同時也能立即了解先前聯繫的紀錄,隨時做好留學顧問服務的準備。

VIdegree Makes Customer Management and Searching Easy
資訊服務業
Jei-Young Marketing Director Hua Shang-Ya
VIdegree Makes Customer Management and S...

"Customer information lists have always been the core of any industry, yet such data is often confined to Excel, then printed out on paper and placed in a box somewhere. This results in companies being unable to keep up or continue to update their information. In addition, large amounts of information can be difficult to group and organize, making the relevant information almost impossible to find. But using VIdegree, a cloud based CRM system, all our client data can be consolidated into a single database. Different members of our team can use the search feature to find information on any client to leave comments or add to the current file. The tagging feature also makes it much easier to group clients into different categories!" None of these functions could be achieved using traditional word processing and paper, added Shang-Ya.

The First User of VIdegree Increases Revenue by 5.5 Times Wi...
零售買賣業
Joy Dream Mattress CEO Qiu Ting-Yu
The First User of VIdegree Increases Rev...

In discussing how he uses VIdegree, Qiu shares that he makes the most use of the tagging and customer memo features. First, the tagging feature is used to define product type, then once a customer selects their mattress, the system is then able to send them emails, newsletters, or text messages using personalized script. This serves to remind customers that Joy Dream Mattress provides after-sales services. After-sale service includes the continuing maintenance and care for all mattresses sold, and make customers feel welcome in our store at any time. Second, through VIdegree's customer memo feature, Qiu is able to clearly records the purchasing history of each customer along with their maintenance service details. Used in conjunction with the caller-ID function, basic information on a customer is automatically displayed on-screen when customers call-in to the store, making the service provided much more immediate! Qiu further explains, "VIdegree is not only a practical tool, it can also be used for customer analysis. Joy Dream Mattress uses "potential customer" and "current customer" tags as different categories. VIdegree's built-in customer demographic analysis feature can then be used to calculate sales-success rates. You can even add an additional parameter for analysis such as 'area,' to perform cross-analysis and comparison. This allows for the adjusting of our product line accordingly. Aside from increase our customer service quality, VIdegree has also helped automate the sending of messages and delivery of goods notices. Customer shipping information is automatically sent to our partnered suppliers and also the delivery driver, simplifying the amount of work we need to perform behind the curtains.