Terms & Conditions

Terms & Conditions
update 2015 May 28 Thu Version1.0
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Sales Policy and Terms of Use (for GSSCLOUD Cloud Service)

Welcome to the GSSCLOUD cloud services Portal (http://www.gsscloud.com), hereinafter referred to as the "this Website." This Website is owned, created and operated by Galaxy Software Services Corporation (hereinafter referred to as "GSS"). Welcome to the GSSCLOUD cloud services Portal (http://www.gsscloud.com), hereinafter referred to as the "this Website." This Website is owned, created and operated by Galaxy Software Services Corporation (hereinafter referred to as "GSS"). All terms regarding the services provided by this Website are provided in the following article. All users accepting services provided by this Website should read the following terms in addition to the privacy statement found on this Website and other articles documenting related terms of use published in the future. Please ensure that all provisions listed in this article and applicable Republic of China law are observed and followed. If you are unable to comply with the terms listed or disagree with the content of this article, please refrain from using the services provided by this Website. For individuals legally lack the capacity to consent to the terms listed due to disabilities or age, a legal representative (such as a parent or guardian) must read the terms listed. Only after a legal representative has provided their consent, can such an individual apply and register for an account to use the services of this Website. By accessing, browsing, or using the services of this Website, you acknowledge that you have read, understood and agree to be bound by the terms listed in this article and to comply with all applicable laws and regulations.

1. Times of Service

This Website is a 24 hour 7 days a week online self-service site. If you require information regarding the services provided or pricing, please feel free to browse and refer to the items and information listed in our sales platform. To view the status of an order, receive information regarding previous orders or any other assistance, please contact our customer support department at http://www.gsscloud.com/tw/heldesk-new.

2. Description of Service

This Website provides online software and services for purchase by any end-user parties (not limited to individuals, enterprises or government agencies) willing to purchase cloud based services in but not limited to Taiwan. This Website reserves the right to modify or terminate any of its services according to business developments or consumer needs and other situations.

3. Service Guarantee

The services provided by this Website, consist of continuously accessible and maintained online software systems. If you encounter any system defect problems, you can open a ticket with our technical support department by emailing us at: support@gsscloud.com. If the technical support department determines that the defect does indeed exist, the technical support department will then schedule a follow-up system patch (hotfix). The hotfix will be distributed in accordance to the schedule of the technical support department's development of the necessary solution or patch.

4. Procurement of Services

Purchasing of the services of this Website can be completed by registering for an account on this Website (the account is registered as a valid user account for this Website, and is a valid e-mail address, but will not be used as your service login account). During check-out, this Website will attempt to authorize the credit card provided. Once the card is authorized, you will be able to complete the purchase. Once the purchase is completed, an activation e-mail will automatically (typically within 2-3 minutes) be sent to the email previously registered with this Website. If you encounter any issues with the service or your account, please open a ticket with our support department by e-mailing us at: support@gsscloud.com.

5. Proof of Purchase

Due to having registered for an email with this Website prior to purchasing of services, upon completion of a purchase, this Website will send a copy of the order confirmation to your registered e-mail.

6. Payment Methods

(1)  Credit Card
Purchasing of services from this Website can be paid for using credit card. After you confirm your order, this Website will attempt to obtain authorization for the purchase amount with your credit card issuer. If no application is made for order cancellation within 7 days after the purchase, the purchase order will be considered completed, and this Website will be authorized to request payment from your credit card issuer.
(2) For payment through third-party payment service Paypal, this Website currently only accepts payment from Paypal Express Checkout accounts supported by Visa or Mastercard.
Please note
(3) This Website may not be able to accept certain credit cards issued by some Taiwanese banks or the Chungwa Post.

7. Intellectual Property Rights Declaration

All services or content provided by this Website, including all images, text, web hosting, web layout design, architecture, and trademarks are all subject to intellectual property rights, trademarks and related legal protection. Without express written consent of GSS Corporation, no service or content, nor any part of any service or content of this Website may be used, reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited. In the event of a violation, GSS Corporation has the right to terminate the user's right to use this Website. A zero tolerance stance will be taken in regard to violations, and legal action will be pursued to the full extent of the law.

8. Taxing and pricing

Pricing of all services on this Website are final, and sales tax of the amount required by R.O.C. tax laws are already included in the invoice amount.

In any event which this Website reduces the price of a service, GSS is not required in any way to reimburse you for any differences in price between the current price of a service, and a previously paid amount for the same service. 

9. Disclaimer and Limitation of Liability

This provision serves to define the full scope of our obligations and responsibilities in the supplying of products and services. GSS disclaims all warrantees, conditions, or constraints by other provisions for all areas not listed in this provision. GSS further expressly excludes all situations or rules (including, but not limited to, implied warranties of merchantability and fitness for a particular purpose) from being imposed as implied warranties, conditions or other provisions for products or services mentioned in this provision.

The preceding paragraphs of this provision in no way exclude, restrict, modify or add any warranties, rights, or responsibilities to this policy statement. Any exclusions, restrictions, or modifications according to the law, will lead to all provisions found in this policy statement to become invalid.

The contents of this provision in no way limit or exclude our responsibilities in the case of death or bodily harm as a result of our negligence.

According to the clauses contained in the previous two paragraphs, GSS will not be in any way be liable for direct, indirect, incidental, punitive, and consequential damages to profit, revenue, contracts due to information loss or security breaches as a result of malicious conduct.

Due to liability limits of this service term and to the full extent of the law, "This Website" is not to be held responsible for monetary amounts surpassing the amount originally paid for any service or services from This Website due to breach of contract or security breaches.

10. Other Provisions and Clauses

We reserve the right to make changes to our site, policies, and these Service Terms

Any disputes or claim relating to your use of any GSS service or product, will be resolved under the jurisdiction of the Taipei District Court.

No employees, or hired representatives of GSS are entitled to changing the policy, rules and provisions found on this set.

This Website will verify the correct pricing prior to adding items to our product list. The company retains the right to rescind their services due to incorrect pricing information provided by This Website.

We reserve the right to cancel any order if we have reasonable grounds to believe that you have or are about to violate the terms of this Agreement, regardless of whether or not the order has been accepted yet.