Fostering long-term relationships with and creating value for customers.
Vital CRM Fostering long-term relationships with and creating value for customers

What is Vital CRM?

Vital CRM is a powerful cloud-based CRM (Customer Relationship Management) application specifically designed for SMB (small and medium business). Both B2B and B2C businesses will find the software easy to use as it can help you seize new opportunities as they surface. Available on mobile devices, cloud, and local servers, Vital CRM will drastically improve the levels of productivity and office efficiency in your business. Its benefits include, but not limited to, superior knowledge of customers, higher customer retention rate, better anticipation of needs, speedier communications, greater protection of data privacy, and improved scalability and business sustainability.

Manage customer relationships to boost sales.

Manage customer relationships to boost sales.

Centralized management of customer information with comprehensive data analytics. Know the status of your customers and seize every opportunity successfully.

Implement customized services and targeted marketing strategy.

Implement customized services and targeted marketing strategy.

Concentrate your limited resources to maximize business value. Improve your engagement with customers to increase sales.

Enhance services with the most dependable, automated assistant.

Enhance services with the most dependable, automated assistant.

Let the system alert you to each customer's inquiries so that you can respond with personalized service in a timely fashion.

Tailorable customer data fields.

Tailorable customer data fields.

Customize data fields based on your use cases for a comprehensive customer database across the organization. Allow your partners and colleagues to access the most accurate and up-to-date information.

Easy tagging for targeting customers instantaneously.

Easy tagging for targeting customers instantaneously.

Tagging each customer eliminates the need for a full-text search. Point and click to quickly find your target customer group.

Never miss any customer inquiries.

Never miss any customer inquiries.

Access detailed customer profiles, activity logs, task progress, to-do lists, and many more. Conveniently assign tasks to your peers and set up reminders.

Always keep your customers informed via scripted follow-ups.

Always keep your customers informed via scripted follow-ups.

Send scheduled e-mails and SMS messages to greet customers, provide service updates, and automatically transmit greetings for special occasions. Delight your customers with friendly and informative messages to foster even closer relationships.

Powerful contact collector to rack up customer data.

Powerful contact collector to rack up customer data.

Import customized questionnaires to Vital CRM to identify potential customers and create a high return on investment.

Easily review the effectiveness of the marketing campaign.

Easily review the effectiveness of the marketing campaign.

Seamlessly manage event information, deliver invitations, and analyze participant's data. Effortlessly plan and execute successful marketing campaigns.

Conveniently access customer information anytime anywhere.

Conveniently access customer information anytime anywhere.

Vital CRM's mobile version supports iOS and Android, allowing you to access and update customer information from anywhere instantly.

Module

Versatile Insight data analytics to aid decision-making.

Versatile Insight data analytics to aid decision-making.

Built-in Insight assists data-driven decision-making. Analyze online and offline customer data to gain insights and take actions within Vital CRM.

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Seamless social media integration.

Seamless social media integration.

Built-in Insight assists data-driven decision-making. Analyze online and offline customer data to gain insights and take actions within Vital CRM.

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Demo Site

Learn how you can use it from a hands-on experience.

Partners

We take your information security seriously.

Certified by the international info security standards ISO/IEC 27001 and 27018 to protect your information security and personal data privacy in the cloud.

Ready to get started?

Tel:+886-2-2586-6609

Email:vital@gss.com.tw

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Ready to get started?