Through Vis-a-Vis, our sales and managers can all immediately know how many new cases they have on their hands, which cases are in progress, and which cases require a response from the original manufacturer or approval of a discount. Members of our sales team can better understand their goal and clarify the needs of customers while drafting their reports. The cloud capabilities also allow them to search for the status of any previous cases for items such as: customer order quantity, price, special requests and etc.
Through Vis-a-Vis, our sales and managers can all immediately know how many new cases they have on their hands, which cases are in progress, and which cases require a response from the original manufacturer or approval of a discount. Members of our sales team can better understand their goal and clarify the needs of customers while drafting their reports. The cloud capabilities also allow them to search for the status of any previous cases for items such as: customer order quantity, price, special requests and etc.
Teaching college courses should not be the same as junior and senior high school where standardized textbooks, tests, and answers are used. Especially in regards to art, there should be an even greater emphasis on stimulating creativity and creative thinking. I want my students to surpass me, I want to teach them to catch fish, not sit there and memorize their textbooks," said Professor Lin excitedly. Separating from traditional teaching methods, he has innovatively begun to use VIdegree's cloud based CRM to interact with students, manage courses, and keep records of students' learning process. In the process Professor Lin has seen previously unimaginable results, and the process itself has been the best example of creativity.
Teaching college courses should not be the same as junior and senior high school where standardized textbooks, tests, and answers are used. Especially in regards to art, there should be an even greater emphasis on stimulating creativity and creative thinking. I want my students to surpass me, I want to teach them to catch fish, not sit there and memorize their textbooks," said Professor Lin excitedly. Separating from traditional teaching methods, he has innovatively begun to use VIdegree's cloud based CRM to interact with students, manage courses, and keep records of students' learning process. In the process Professor Lin has seen previously unimaginable results, and the process itself has been the best example of creativity.
Using VIdegree, we are also able to search for time we last contacted a client. If a manager or sales person finds that there has been no interaction with a client for an extended period of time, they can immediately use the complete records we keep using VIdegree to pick up right where they last left off. This creates a very positive experience for our clients as they don't have to repeat themselves over and over with us, giving us more time to understand each other and move forward in our cooperation.
Using VIdegree, we are also able to search for time we last contacted a client. If a manager or sales person finds that there has been no interaction with a client for an extended period of time, they can immediately use the complete records we keep using VIdegree to pick up right where they last left off. This creates a very positive experience for our clients as they don't have to repeat themselves over and over with us, giving us more time to understand each other and move forward in our cooperation.
Our dedicated, attentive, and immediate customer service has helped us win the trust of our customers. GSS's VIdegree has been the perfect tool in helping us achieve all of this." Mia further touches on, "Our memory is never as good as we think. It's quite possible to forget something you said or did just 3 or 5 days ago. That's why we need to make records! If you're able to remember everything without help, that means you don't have enough business. The more customers you have, the more you have to remember which makes taking records that much more important. So don't wait until later, but start making it a habit to take records now. Managing customer information is necessary for continued growth."
"Because GSS's cloud based service is continuously kept up to date, the system continues to become better and better at meeting the needs of its users. What's best is that there is no added fee required to enjoy the updates. Reshaping conceptions of cycling as something that is healthy and for everyone, is something my wife and I are both passionate about. We want to thank the team behind VIdegree for allowing us to focus on our members and cycling. They've given us much more time to share our interests with a greater amount of people."
"The best part about the cloud is that it is cheaper because no hardware is required. Vis-a-Vis costs less than 5,000 NTD to use, and helps the company bring in 250,000 of revenue a month. Proving that choosing the right tool can indeed be a great boon to your sales team.
All of his customers' needs or requirements are recorded using VIdegree as pending/to do tasks as reminders to himself. Just because a customer has viewed an estate, doesn't mean his job is done. Clients are often not satisfied, or still have additional needs. If only paper records are made, it is very easy to forget certain important details resulting in missed sales opportunities. "VIdegree's "pending tasks" notifies and reminds me of tasks on the services main page, by email, and mobile push notifications. These reminders help me keep customer wishes on my mind at all times, until I find exactly what they need. And that is how I like to close all my cases."
We owe our quick response time and reliability to VIdegree's "tagging" and "e-mail" features. "We use supplier industry type, service provided and area located to group suppliers. Whenever customer requests are received, we use these tags to cross-analyze and create a list of suitable suppliers for them. After coming up with a list, we then e-mail them asking them for their schedule, and help pair them up with suppliers accordingly."
Sweet Space Dental separates itself from the crowd by creating deep relationships with their patients. Using VIdegree Customer Relationship Management's "Customer Distribution Analysis" to understand the characteristics of each different customer base, and to receive feedback on customer satisfaction and the benefits of promotional activities, allows for timely adjustments to service quality and marketing direction. Regular use of VIdegree's "Newsletter" feature to send interesting, health related e-newsletters to members is another marketing technique which actively deepens the relationship between the clinic and their patients.
"Since using VIdegree, I've increased the margin of tasks I'm able to handle in a day. Previously, 60% of my time was taken up just responding to clients' questions. Now, thanks to the systematic reminder service, several issues are taken care of early on. The number of customer emergencies have dropped from 8~10 cases a day to 3~5. Now over 70% of my time can be spent on marketing and building better relationships with clients. I no longer need to spend all my time trying to put out fires and making a mess of everything. The best part is that my relationships with my clients are better than ever, and they have become increasingly willing to refer their friends and family to me." In other words, the regional manager of Nan Shan Life Insurance at the Da Wang service location whole heartedly recommends VIdegree.