Service Used: Vital CRM Vital BizForm

Seaward Card

Ru-Ping Lu General Manager of Seaward Card
2026 Apr 10 Fri

“Driven by digital transformation strategy, we, Seaward Card, partnered with Galaxy Software Services to build a tailored, high-efficiency system for HR companies. With a focus on data security and sustainability, we developed everything from the ground up to meet our customized management needs.”

- Ru-Ping Lu General Manager of Seaward Card

“Driven by digital transformation strategy, we, Seaward Card, partnered with Galaxy Software Services to build a tailored, high-efficiency system for HR companies. With a focus on data security and sustainability, we developed everything from the ground up to meet our customized management needs.”

- Ru-Ping Lu General Manager of Seaward Card
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Saves significant time in documenting talent profiles

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Swiftly matches the most suitable candidates

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Effectively manages consultants’ progress

Brand Story

Founded in 1999, Seaward Card is a part of the LinYuan Group, a prominent conglomerate encompassing banking, insurance, construction, healthcare, and hospital services. Initially focused on serving the group’s internal needs, Seaward Card has grown to secure government contracts and target the finance and technology sectors. Operating like a boutique talent agency, it leverages a seasoned team with deep expertise in finance and software to deliver comprehensive services, including headhunting, staffing, payroll management, and professional training. Seaward Card connects enterprises with top talent, fostering the perfect match for both.


Challenges

  1. Need to efficiently manage thousands of resumes
  2. Delivers precise candidate matching with rapid response to clients
  3. Need to efficiently monitor and manage consultants’ status

Vital Solutions

  • Powering Talent Services and Sustainable Governance
  • Precision Resume Management and Enhanced Consultant Efficiency

Vital BizFormPowering Talent Services and Sustainable Governance


Seaward Card has embraced digital transformation by adopting Vital BizForm, revolutionizing traditional HR and administrative processes. Gone are the days of relying on handwritten data or manual resume entry. At job fairs, Seaward Card now uses tablets and smart forms, allowing candidates to complete profiles with just a few fields. This approach lowers barriers for applicants while significantly reducing the time spent on data organization. Smart forms are now integral to daily operations, from collecting employee commuting data to conducting internal surveys and gathering ESG feedback, ensuring real-time, accurate data aggregation.

Moreover, Vital BizForm has become an imporant digital tool for Seaward Card's sustainable governance. When preparing sustainability reports, the platform enables the collection of stakeholder feedback and employee commuting data, supporting comprehensive greenhouse gas emissions audits across Scopes 1 to 3. To boost employee adoption, Seaward Card ties the use of Vital BizForm to performance evaluations, encouraging staff to embrace digital tools for problem-solving. With over a dozen form templates now in use, the platform drives the digitization of administrative tasks, serving as a vital link between talent, services, and sustainability.

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Ru-Ping Lu, General Manager of Seaward Card


Vital CRMPrecision Resume Management and Enhanced Consultant Efficiency


Seaward Card has redefined the role of traditional CRM systems by customizing Vital CRM into a powerful talent and resume management tool. Integrated with smart forms, resumes are quickly imported into the system, tagged with attributes, skills, and placement purposes, distinguishing between headhunting and staffing needs. This enhances both the speed and accuracy of candidate recommendations, delivering greater value to enterprise clients by identifying the best-fit talent.

Beyond resume management, Vital CRM supports consultants’ daily workflows and client vacancy tracking, digitizing and transparifying processes. From opening job requisitions to recommending candidates, logging interactions, and finalizing placements, consultants can report progress in real time, while managers gain clear visibility into performance through system reports. This application not only improves internal communication and management efficiency but also scales and tracks the entire matching process, showcasing Vital CRM’s flexibility and critical value in the talent services industry.


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